Terms of Service

Last Updated: June 9, 2026

OVERVIEW

This website is operated by Bernari. Throughout the site, the terms "we", "us" and "our" refer to Bernari.

Bernari offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by these Terms of Service ("Terms"), including those additional terms and conditions and policies referenced herein.

If you do not agree to these Terms, you must not use our Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – USE OF WEBSITE

By using our Services, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction. You agree not to use our Services for any unlawful purpose and not to transmit any malicious code, viruses, or harmful material.

We reserve the right to refuse service or terminate access if these Terms are breached.

SECTION 2 – PRODUCTS

We make every effort to display products accurately. However, colours, finishes, dimensions, and product appearance may vary depending on your device and manufacturing tolerances. Product images are for illustration purposes only.

We reserve the right to modify or discontinue products at any time and to limit quantities on a case-by-case basis.

SECTION 3 – ORDERS & CANCELLATIONS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

You may cancel your order at any time before it has been dispatched for a full refund. To cancel an order, please contact us as soon as possible.

Once an order has been dispatched, it cannot be cancelled and must follow our Returns & Refunds Policy.

Custom-made, made-to-order, or specially ordered products may not be eligible for cancellation or change of mind returns once production or procurement has commenced.

SECTION 4 – PRICING & PAYMENTS

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to change prices at any time without notice and to correct pricing errors.

You agree to provide accurate and complete payment and account information when placing an order.

SECTION 5 – SHIPPING & DELIVERY

Shipping costs, estimated delivery timeframes, and dispatch times are outlined in our Shipping Policy.

All delivery timeframes are estimates only and may vary due to factors outside our control, including carrier delays, weather events, supply chain disruptions, and regional delivery limitations.

Bernari is not responsible for delays caused by freight carriers or external factors once goods have been dispatched.

SECTION 6 – RETURNS & REFUNDS

All returns, refunds, and exchanges are governed by our Returns & Refunds Policy available on our website.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, designs, product descriptions, and branding, is owned by or licensed to Bernari and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

SECTION 8 – THIRD-PARTY TOOLS & LINKS

Our website may include third-party tools, integrations, or links. We do not control these third parties and are not responsible for their content, policies, products, services, or practices.

Use of third-party services is at your own risk.

SECTION 9 – PRIVACY

Your use of our Services is also governed by our Privacy Policy available on our website.

SECTION 10 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to update or change information at any time without notice.

This includes errors relating to pricing, product descriptions, specifications, availability, freight charges, and promotional offers.

SECTION 11 – PROHIBITED USES

You may not use our Services:

• For any unlawful purpose;
• To violate laws or regulations;
• To infringe intellectual property rights;
• To transmit malicious code, viruses, or harmful software;
• To engage in fraudulent, deceptive, or misleading conduct;
• To interfere with the security or operation of the website.

We may terminate access for violations of these Terms.

SECTION 12 – DISCLAIMER OF WARRANTIES

Our Services and products are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted, secure, or error-free operation of the Services, nor do we warrant that products will meet every customer's expectations or specific requirements.

SECTION 13 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Bernari shall not be liable for any indirect, incidental, special, or consequential loss or damage, including loss of profits, revenue, goodwill, or data arising from the use of our Services or products.

Where liability cannot be excluded under Australian Consumer Law, it is limited to the maximum extent permitted by law.

SECTION 14 – AUSTRALIAN CONSUMER LAW

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

SECTION 15 – TERMINATION

We may terminate or suspend access to our Services immediately and without notice if you breach these Terms or engage in conduct that may harm Bernari, its customers, suppliers, or systems.

SECTION 16 – GOVERNING LAW

These Terms are governed by the laws of New South Wales, Australia.

You agree to submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

SECTION 17 – CHANGES TO TERMS

We may update these Terms from time to time.

Changes will be posted on this page with an updated revision date. Continued use of our Services following any changes constitutes acceptance of those changes.

SECTION 18 – CONTACT INFORMATION

Business Name: Bernari

Business Address:
44 Parramatta Rd
New South Wales, Australia

Email: info@bernari.com.au

Phone: (02) 4218 7191

Customer Service Hours

Monday to Friday: 8:00 AM – 5:00 PM (AEST)
Saturday: 8:00 AM – 2:00 PM (AEST)

We aim to respond to all enquiries within 24 hours.